Using KeepUp

Terms of Service

Effective July 20, 2026

These Terms govern your use of KeepUp. By creating or using an account, you agree to these Terms and the Privacy Policy. If you do not agree, do not use KeepUp.

Eligibility and accounts

You must be at least 13 and legally able to agree to these Terms. You are responsible for your device, sign-in account, and activity under your account. Do not share authentication links or credentials. Each invited person should use their own account.

Shared spaces

KeepUp lets users invite others into a shared space. Shared content is available to active members; private content remains visible only to its creator. You are responsible for inviting the right person and for content you choose to share. When someone leaves, shared history may be preserved as described in the app and Privacy Policy.

Assistant limitations

The assistant helps organize information; it is not a medical, legal, financial, emergency, or professional-advice service. Natural-language interpretation can be wrong. Review important dates, times, recurrence, privacy, and notification settings. For emergencies, contact the appropriate emergency service directly.

Acceptable use

You may not misuse KeepUp; access another person’s data without authorization; interfere with security or availability; upload unlawful, abusive, infringing, or malicious content; reverse engineer protected portions of the service except where law permits; or use automated means that create unreasonable load.

Subscriptions

KeepUp may offer free and paid features. Subscription price, period, trial, and renewal terms are displayed before purchase. Purchases renew automatically unless cancelled through the Apple App Store or Google Play account settings at least as required by that store. The store handles billing, cancellation, and eligible refunds. Restoring a purchase requires the same store account.

Your content

You retain ownership of your content. You grant KeepUp a limited license to host, process, transmit, and display it only as necessary to operate, secure, and improve the service. You confirm you have the right to provide the content you submit.

Service changes

We may improve, modify, suspend, or discontinue features. We will use reasonable care to avoid material disruption and will communicate significant changes when appropriate. Integrations depend on third-party platforms and may change or become unavailable.

Termination and deletion

You may stop using KeepUp or request deletion at any time. We may restrict accounts that violate these Terms or threaten users or the service. Sections that logically survive termination—including ownership, disclaimers, liability limits, and dispute terms—continue to apply.

Disclaimers

To the maximum extent allowed by law, KeepUp is provided “as is” and “as available.” We do not guarantee that reminders, messages, integrations, or assistant interpretations will always be timely, complete, or error-free. You should not rely on KeepUp as the sole record for critical obligations.

Limitation of liability

To the maximum extent allowed by law, KeepUp and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, profits, goodwill, or opportunities. Where liability cannot be excluded, total liability will not exceed the greater of amounts you paid to KeepUp in the prior twelve months or US $50.

Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Where legally permitted, disputes must be brought in a state or federal court serving Prince William County, Virginia. This does not limit consumer rights that cannot be waived under applicable law.

Changes and contact

We may update these Terms and will provide reasonable notice of material changes. Questions may be sent to support@keepupcouples.com. KeepUp is operated by Celestial Forge LLC, a Virginia limited liability company, whose verified postal details are shown in the applicable app store listing.